About Us

Electrolooks is a European distributor of electronics. We are trusted by our clients for the quality of service and the large range of products we offer. On our website you will find unique offers and secure payment methods. Contact us for any further inquiries.

Frequently Asked Questions

Contact Information

Guidelines & Policies

What is the country origin of Electrolooks?

Electrolooks is a Swedish based company that was founded in 2024 and strives to deliver the best possible prices in electronics to its customers. We offer a very large range of products and try to offer a personalized experience to our customers.

How does Electrolooks handle my personal information, and is it safe to shop here?

Customer privacy and security are our top priorities. We use advanced encryption methods to protect your information during transactions. As outlined in our Privacy Policy, your data is stored securely and is only used to improve your shopping experience or fulfill your orders. We never share your personal details with third parties without your explicit consent.

What should I know about Electrolooks’ shipping options and delivery times?

We offer a range of shipping options to meet your needs, from standard delivery to expedited shipping for faster delivery. Our Shipping & Delivery Policy provides more details on delivery times based on location and product type. Once your order is processed, we’ll send a tracking link so you can monitor your package’s journey in real-time.

What is your return policy, and can I exchange products if they don’t meet my expectations?

We want you to be completely satisfied with your purchase. While our Return Policy does not allows returns after the product has left the warehouse, we can try to cancel your order if you changed your mind within a few hours.
Please note that if you you receive a defective or incorrect item, you have the right to return the product and get a few refund. However, as according to our policy you should contact us about the defective product within two days of delivery. Please contact us immediately so we can arrange a replacement or a refund.

Do products come with a warranty, and what should I know about repairs and support?

Many of our products come with manufacturer warranties, which vary by product type and brand. For more details on warranties, refer to our Terms and Conditions. We also provide information on authorized repair centers and customer support services to assist you post-purchase.

Can I find licensed software or pre-installed applications on the devices I buy?

Yes, certain devices may come with licensed software or trial versions pre-installed, especially in categories like computers and laptops. You’ll find software details in the product listing, and our End User License Agreement (EULA) outlines your rights regarding software use, updates, and licensing.

How does Electrolooks use cookies, and can I control them?

We use cookies to enhance your browsing experience, personalize content, and analyse site traffic. Cookies help us understand customer preferences, which allows us to improve our site’s functionality. You can manage or disable cookies in your browser settings, as detailed in our Cookies Policy.

We are here for all our clients

Don’t hesitate to contact us. You can use either contact method from the following. If this is regarding damage report or refunds please read our guidelines and contact us through the appropriate contact form.

(+46) 735624027

info@codeagora.com

Sidensvansgatan 58, Västerås Sweden

Opening Hours

MON – FRI 08:00 am – 16:00 pm / SAT 09:00 AM – 13:00 PM

Customer Support

Damage Report

Refund Claims

Privacy Policy

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Cookies Policy

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Terms & Conditions

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Shipping Policy

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Return Policy

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A link to set a new password will be sent to your email address.


Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.